Resort
Updates

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< Covid Safe Policy | Costa Rica Updates

Rules and Regulations

On the matter of the new measures issued by the Ministry of Health of Costa Rica, and our COVID-SAFE Policy guidelines in both Reserva Conchal and the Beach Club will be taking the following measures. 

We are pleased to inform you that the Ministry of Health give us the permitts to opening the Beach Club Pool on FRIDAY AUGUST 7th, 2020. We appreciate following the guidelines dictated by the Ministry of Health for the enjoyment and safety of all members while the facilities are being used.

Catalinas Restaurant will open from Monday to Sunday from 6:00am to 9:00pm (50% capacity)


Delivery and to go services continue.


The established distancing and measures remain.


El Chante Restaurant will remain closed.


Private events such as dinners, meetings, golf events. – Private events are allowed under the previous authorization from – Reserva Conchal provided that all health protocols are complied. – In order to adequately control all the health protocols, Reserva Conchal will limit the number of persons from the same social bubble or from different social bubbles that could participate in private events on a case by case basis

RSVP: 2654-3082 or 2654-3023.

Open from Monday to Sunday 7:00am to 6:00pm
The use of water equipment is offered for a period of 60 minutes, from 8:00am to 5:00pm.
I. Reservations
– Reservation must be made via theclub@reservaconchal.com or 2654-3078 and it is mandatory.
– You must confirm your reservation and register at the Beach Club access to get a bracelet.
– The placement of bracelets is personal.
– The bracelet is mandatory to stay in the pool during your shift.
II. Beach Club Entry Requirements
-The use of mask or face shield will be mandatory in the entrance hall to the Beach Club and inside the Restaurant of the Beach Club.
– Temperature shots will be carried out in our Beach Club through Tablets. In case of presenting temperatures above 37.5C you will not be able to enter or make use of the amenities of the Beach Club (Restaurant, Pool and Fitness).
III. Pool Use
Reservations are not allowed more than 2 consecutive times during the week or per day.
Maximum total number of people allowed is 36 per shift.
Maximum number of people per square inside the pool is 6 of the same social bubble.
If the next shift does not exceed the capacity, you may ask for authorization to stay in the pool to the Beach Club Concierge.
If the capacity is exceeded in the next turn, the group that has more time in the pool should leave the pool.
The pool will be segmented by lines.
Each social bubble will select a specific space within the pool, which you must respect at all times.
Maximum stay time 2 hrs per shift.
The following hours are reserved exclusive for swimming use (2 lanes) every day from 6-8am.
We offer Swimming and open water swimming lessons on Tuesdays and Thursdays, from 7 to 9 am, cost $70/month once a week, $90/month 2 times per week. Book your class directly with info@connectocean.com and reserve your space at the Beach Club with theclub@reservaconchal.com.
IV. Disinfection and cleaning
It will be done between each 2 hour shift, the staff will have 30 minutes to do the disinfection and cleaning of the pool áreas and pool chairs.
If necessary it will be mandatory to leave the pool area for disinfection.
Due to the limited availability of towels being offered, it is recommended to bring your own towel.
“Towels are owned by the Club, please do not remove them from the Club area” and return the used towels to the assigned basket for such use.
  REPEATED NON-COMPLIANCE WITH ANY OF THE REGULATIONS MAY RESULT IN MORE SEVERE PENALTIES, INCLUDING BUT NOT LIMITED TO SUSPENSION OF MEMBERSHIP

In accordance with the announcements from the Ministry of Health and the Government of Costa Rica, beaches will be open from 5 a.m. to 6 p.m. The change takes effect October 15th.


Towel service is enabled at the Beach Club, (no more than 2 units per person), and it must be deposited in the basket intended for this use. We suggest to bring your own towel


This schedule remains following government measures.

Fitness center will be open from Monday to Sunday from 6:00am to 7:30pm (50% capacity).
Reservations are mandatory.
The maximum number of persons allowed increases to 12 per shift.
Reservations for consecutive hours are allowed. The gym will close every 2 hours for 30 minutes for cleaning and disinfection.
It is recommended to bring your own towel. The maximum number of persons allowed increases to 12 per shift.
Reservations for consecutive hours are allowed.
The gym will close every 2 hours for 30 minutes for cleaning and disinfection.
It is recommended to bring your own towel.
“Please do not remove from the facilities towels that belong to the club”
No spinning classes until further notice.
Yoga classes are open at 50% capacity in open areas every Wednesday at 8:30am.
RSVP: theclub@reservaconchal.com or 2654-3078
The golf course will be open from Monday to Sunday from 6:30am to 6:00pm (50% capacity) .
Reservations are mandatory.
Groups of 4 are allowed with social distancing.
Practice range is open as usual with social distancing.
Towel service is resumed.
The use of golf carts continues for individual use.
RSVP: golf@reservaconchal.com or 2654-3034

Tennis courts will be open from Monday through Sunday from 6:00am to 5:00pm (50% capacity).


Three courts are open for use with previous reservation.


The multipurpose court is open for use only by family units.


Pickleball is open.


Doubles matches are allowed.


Classes for up to 4 people with previous reservation.

All hiking and anture trails will remain open daily.

Upon the directives from the Ministry of Health, we will update you with opening guidelines of playgrounds once they become available to the community.

We ask you to wear a mask or shield when entering the Restaurant and common areas, as well as when contacting a collaborator or other member outside your family bubble. The use of it is not required when you are at the tables with your family bubble, so you can use some type of bag in fabric to store it while it is not being used and prevent it from being contaminated.


Temperature intake will be carried out in our Beach Club with a Tablet (photos and model of the equipment). In case of temperatures above 37.5 you will not be able to enter the Restaurant or the swimming pool


We ask you to always carry your mask when you are going to withdraw any of the services of home delivery, withdrawal of meals or parcels in offices, as well as when you receive the delivery service of our Restaurant.


Domestic service personnel in your private villas or condominiums must also carry a mask upon entering the resort, and likewise when walking along the main road accompanied by one or more people, this in order to protect them and their families as well as you as direct contacts.


We are pleased to attach to you results of the deep cleaning carried out in the Beach Club, Restaurant and Gym, these cleanings as well as the daily frequency cleanings, are part of the protocols established in our policy.

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