Catalinas Restaurant will open from Monday to Sunday from 6:00am to 9:00pm (50% capacity)

Delivery and to go services continue.

The established distancing and measures remain.

El Chante Restaurant will remain closed.

Private events such as dinners, meetings, golf events. – Private events are allowed under the previous authorization from – Reserva Conchal provided that all health protocols are complied. – In order to adequately control all the health protocols, Reserva Conchal will limit the number of persons from the same social bubble or from different social bubbles that could participate in private events on a case by case basis

RSVP: 2654-3082 or 2654-3023.

In accordance with the announcements from the Ministry of Health and the Government of Costa Rica, beaches will be open from 5 a.m. to 6 p.m. The change takes effect October 15th.

Towel service is enabled at the Beach Club, (no more than 2 units per person), and it must be deposited in the basket intended for this use. We suggest to bring your own towel

This schedule remains following government measures.

The golf course will be open from Monday to Sunday from 6:30am to 6:00pm (50% capacity)
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Reservations are mandatory.

Groups of 4 are allowed with social distancing.

Practice range is open as usual with social distancing.

Towel service is resumed.

The use of golf carts continues for individual use.

RSVP: golf@reservaconchal.com or 2654-3034

Tennis courts will be open from Monday through Sunday from 6:00am to 5:00pm (50% capacity).

Three courts are open for use with previous reservation.

The multipurpose court is open for use only by family units.

Pickleball is open.

Doubles matches are allowed.

Classes for up to 4 people with previous reservation.

All hiking and anture trails will remain open daily.

• • The Playground opens from 8:00 am to 5:00 pm, from Monday to Sunday.
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• • Only children from ages 3 to 12 can use the Playground.
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• • Users who present cold symptoms (such as: fever, cough, shortness of breath, sore throat, loss of senses like smell or taste and nasal congestion) —as well as those who have recently returned from abroad— must quarantine for at least 14 days and should refrain from using the playground.
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• • Before entering the area, it is mandatory to take the users’ temperature. In order for access to be granted, temperature must be less than 37.5 ° C. Otherwise, users will not be able to enjoy the facilities and will be advised to seek medical assistance.
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• • Without exception, Playground users must wash their hands with soap and water prior to using the facilities.
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• • The staff will delegate a person to control the entry of users by turns and maintain an inflow equal to or less than 50% of the full capacity of use.
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• • Correct use of a face mask is mandatory for all persons who require access and use of the facilities.
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• • Food consumption is not allowed while playing, if food is required, user should stay away and avoid crowding with other people.
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• • Cleaning and disinfection interventions will be carried out at least four times per shift (every 2 hours) according to Annex 1.
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• • Upon entering the Play Ground, users assume responsibility for their own protection and their children’s (children must always be accompanied and supervised), as well as a commitment to their hands’ disinfection and any object they touch in the area.
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• • To avoid any agglomeration in the facilities, it is recommended to attend during less crowded hours.
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• • A distance of at least 1.8 m must be maintained between the user, the personnel and the rest of the people who do not belong to a same social bubble.
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• • The parents and / or caregivers of children will be responsible for ensuring their social distancing while they are in the playground and surroundings.
   

We ask you to wear a mask or shield when entering the Restaurant and common areas, as well as when contacting a collaborator or other member outside your family bubble. The use of it is not required when you are at the tables with your family bubble, so you can use some type of bag in fabric to store it while it is not being used and prevent it from being contaminated.

Temperature intake will be carried out in our Beach Club with a Tablet (photos and model of the equipment). In case of temperatures above 37.5 you will not be able to enter the Restaurant or the swimming pool

We ask you to always carry your mask when you are going to withdraw any of the services of home delivery, withdrawal of meals or parcels in offices, as well as when you receive the delivery service of our Restaurant.

Domestic service personnel in your private villas or condominiums must also carry a mask upon entering the resort, and likewise when walking along the main road accompanied by one or more people, this in order to protect them and their families as well as you as direct contacts.

We are pleased to attach to you results of the deep cleaning carried out in the Beach Club, Restaurant and Gym, these cleanings as well as the daily frequency cleanings, are part of the protocols established in our policy.